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Case Study: Food Manufacturing

Scaling Success: Solving Staffing Challenges for a National Food Manufacturer

 

The Challenge

Cold food manufacturing is physically demanding, making it difficult to attract and retain enough workers to meet daily production needs. For a nationally recognized food manufacturer, this challenge intensified as operations expanded. The company first partnered with Eclipse Advantage in 2012 at its New Jersey plant. Since then, the workforce has grown to over 900 employees, flexing up to 1,200 during peak periods. Impressed by consistent performance, the client again enlisted Eclipse Advantage to support three additional facilities, including one in a new geographic market and two where local staffing agencies had underperformed. 

Hourly Staffing

In 2019, the client prepared to open a new facility in New England, right as the pandemic began to disrupt the labor market. Despite the challenges, Eclipse Advantage successfully staffed the site with 200 workers, thanks to strong coordination between onsite and centralized recruiting teams.

Building on that success, the client turned to Eclipse Advantage again to streamline staffing at its West Coast and Southeast facilities. By consolidating multiple regional agencies into a single partner, the client gained consistency, efficiency, and the ability to stay focused on business growth.

 

Boost Retention with Customized Engagement

Tailored onboarding, regular check-ins, employee surveys, and support programs like buddy systems and job counseling helped improve workforce stability and reduce turnover.
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Full staffing with qualified candidates.

During the one-month ramp-up, Eclipse Advantage hired 30 workers daily for 30 days, while maintaining a strong waitlist of eager candidates.

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Minimize Absenteeism with Real-Time Response

On-site teams monitor attendance daily and quickly fill gaps caused by no-shows. Attendance bonus programs were also introduced to help keep shifts fully staffed, especially during peak seasons.

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Meet Workforce Demands with Strategic Forecasting

Weekly planning with senior leadership keeps staffing aligned with production needs. Local recruiters, digital outreach, and a strong referral culture ensure a steady pipeline of qualified candidates, supporting seasonal flex-ups of more than 30%.

 

“Consolidating to a single staffing partner has allowed the client to stay focused on growing their business. We’ve been embedded in their operations since 2012, and our success comes from truly understanding their needs. That’s what a strong partnership is all about, and we’re proud to play a role in their continued growth."

- Paul Allen, Senior Vice President of Operations at Eclipse Advantage

 

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