On-Site Managed Hourly Staffing

Eclipse Advantage’s Workforce Performance System (WPS)

Eclipse Advantage delivers on-site managed staffing through our Workforce Performance System (WPS), a dedicated delivery model for hourly workforce management. WPS is a fully integrated system built around five disciplines: Attract, Assess, Onboard, Perform, and Improve. Each discipline is aligned directly with your operations and HR leadership, working together to deliver your desired operational results, shift after shift.

ATTRACT

Finding the right volume of candidates starts with a proactive, pipeline-driven recruiting approach. Our 4-way recruiting strategy combines:

• On-site recruitment to bring candidates directly into your environment
• A centralized team for consistent results at high-volume locations, with the flexibility to flex into peak seasons
• Employee referrals, which account for roughly 60% of our leads
• Community recruiters who connect us with candidates through local nonprofits, immigrant groups, and churches, among other avenues

This approach keeps us ahead of volume, turnover, and changing demand. Standardized recruiting workflows, automated screening, and evergreen talent pipelines mean candidates move from application to on-site interview to hire without unnecessary delay, with engagement beginning within 24 hours. The result is an interview-ready candidate bench, faster time-to-fill, and more predictable staffing outcomes.

Real-time visibility into recruiting activity and data-driven forecasting keep us ahead of risk before it hits your floor, while automated candidate engagement moves people through the pipeline faster. The payoff is faster time-to-fill, lower recruiting costs, and stronger candidate retention.

ASSESS

Before a candidate joins your floor, WPS runs them through a structured process: verifications, assessments, certifications, a customized orientation, and a formal job offer.

Verifications cover job experience, E-Verify, background checks, and drug screens. Assessments include customer-specific testing requirements, and certifications confirm credentials such as forklift certification. Orientation is tailored to the client, covering a facility tour, GMP standards, and shift schedule, with the job offer setting shift assignment and pay before day one.

This stage confirms fit on both sides before onboarding begins, so the people who reach your operation are ready for it.

ONBOARD

Onboarding covers orientation processes, new Industrial Athlete onboarding, and new hire training. Every new hire moves through the same structured path, so ramp-up is consistent no matter which site or shift they're joining.

New hires are introduced to our culture, safety standards, and site-specific expectations through the Industrial Athlete Assignment Agreement, pay card training, safety orientation, and a facility walkthrough covering timekeeping, GMP, and PPE requirements.

Retention gets extra attention during week one: floor check-ins on days two through five, text outreach on days one, three, and five, an end-of-week in-person follow-up, and a first-payday touchpoint. 

Buddy-system peer training rounds it out, helping new hires build confidence and integrate faster.

PERFORM

Your on-site manager is focused solely on your business goals. That means:

• Staffing and workforce readiness through workforce planning, order management, and rapid fulfillment
• Onboarding and safety reinforcement to build a safe, productive workforce
• Coaching and performance management through floor presence, employee coaching, and accountability
• Engagement and retention through recognition, communication, and employee support

Daily workforce levels are maintained through real-time planning, staffing forecasts, and ready-pool management, with a consistent focus on 100% order fulfillment. On the floor, that means daily shift check-ins, supervisor communication, and steady Industrial Athlete engagement.

Payroll and invoice accuracy runs on weekly payroll reporting, labor hour approvals, and pay card administration. Safety runs on a weekly observation program covering 15% of the workforce, backed by system documentation.

Consistency is built in. Our On-Site Manager Operations Standards Guide sets clear activity expectations for every pre-shift, during-shift, shift-end, and post-shift period, so execution stays consistent daily, weekly, and monthly.

IMPROVE

WPS closes the loop with account management and reporting, including KPI measurement and quarterly business reviews. Our reporting is built on Microsoft Power BI, an enterprise-grade, secure, and scalable platform that gives Eclipse Advantage leaders a centralized, AI-capable view of recruiting, staffing, productivity, and operational KPIs. Dashboards include:

• Recruiting, operational, and productivity KPIs that refresh daily or weekly
• Interactive filtering and color-coded target-versus-actual views
• Trend charts that surface daily and week-over-week patterns

The goal is simple: review the results and let the data drive the next move, whether that's pivoting, correcting course, or building on what's working. That visibility translates into optimized staffing levels, higher productivity, earlier detection of performance gaps, and consistent execution across every site.