CLIENT: NFI
INDUSTRY: Third-Party Logistics (3PL)
SOLUTION: Hourly Staffing
NFI and Eclipse Advantage: A Longstanding Workforce Partnership
Long-Term Relationship
For more than twenty years, NFI and Eclipse Advantage have worked together to support flexible workforce solutions across NFI’s distribution network. What began as a regional collaboration has grown into a long-term national relationship that has supported operations at more than 50 sites across North America.
As NFI’s largest staffing supplier, Eclipse Advantage holds a preferred partner designation. With that status comes higher performance standards and accountability, ensuring that their support consistently aligns with NFI’s expectations for compliance, safety, and operational excellence.
The Opportunity
Like many logistics providers, NFI experiences seasonal fluctuations in labor demand. Managing a large network of staffing vendors created complexities to achieve consistency across all locations. NFI sought to streamline its approach by identifying partners who could support recruiting, onboarding, and retention while also providing scalability and compliance.
As a partner to NFI, Eclipse was positioned to maintain its role by not only filling positions quickly, but also keeping compliance at the forefront and introducing flexible approaches — including strategies to convert temporary associates to full-time earlier in the process.
The Solution: A Collaborative Workforce Model
Eclipse Advantage has been one of the partners helping NFI enhance workforce flexibility and responsiveness. Their approach, including recruiting strategies, transition support, and an onsite management model, has supported NFI in meeting volume surges while maintaining workforce stability. Key contributions have included:
- Recruiting & Transition Support – Assisting with rapid hiring through multiple sourcing channels, as well as transitioning existing workers from legacy agencies.
- Support During Expansion – Partnering with NFI during its growth in Canada, including the successful transition of more than 100 temporary workers as part of an acquisition.
- Engagement & Recognition Programs – Partnering with NFI to brainstorm and implement recognition initiatives designed to boost morale, strengthen retention, and reinforce NFI’s values.
- Onsite Workforce Model – Embedding onsite teams that foster employee culture, strengthen communication, and provide direct support to both NFI operations and the workforce.
- Commitment to Compliance – Operating as an extension of NFI by prioritizing workforce safety, protecting customer brands, and maintaining adherence to regulatory and contractual requirements.
- Implementation Support – Deploying mobile teams to new NFI sites during start-ups or transitions to maintain hiring momentum and ensure smooth handoffs.
The Impact
Through the Workforce Strategy Team, NFI has streamlined its vendor base, improved consistency across sites, and strengthened its ability to respond to seasonal peaks and long-term growth. Partners such as Eclipse Advantage have supported these efforts by providing scalable staffing, helping transition associates, and contributing to employee engagement initiatives.
As NFI’s largest supplier, Eclipse Advantage continues to meet the expectations that come with preferred partner status — delivering against higher standards for compliance, safety, and workforce performance. Together with its network of workforce partners, NFI continues to drive high fill rates, maintain compliance, and create pathways for temporary associates to convert into full-time NFI employees — ensuring both operational performance and workforce stability across North America.